Home > Products & Services > Services > Online Services
Online Services
Can't make it into our offices? All online services are free for the convenience of our members anytime, anywhere!
Online Banking
Check all account balances, download e-statements, request withdrawals, make transfers, and more right from your computer. If you have not signed up for Online Banking, you can do so online: enroll here!
To get started with Online Banking, or Login click here.
If you opt for e-statements, you will receive statements monthly to your inbox instead of quarterly via mail.
To get started with Online Banking, or Login click here.
If you opt for e-statements, you will receive statements monthly to your inbox instead of quarterly via mail.
Mobile Banking
If you have signed up for Online Banking, you can access your account right from your smartphone too! Download the app & get started today!
|
|
Mobile Deposit
Can't make it into the office for your check deposit? Securely make the deposit right from the app on your smartphone!
Mobile Alerts
We highly recommend setting up mobile alerts to your phone to keep a close eye on all transactions on your SWCFCU accounts. Text messages will be sent to your phone immediately following a transaction, alerting you to any possible fraudulent activity. If you think you may have fraud on your account, contact us at 412-276-5379.
Online Bill Pay
Pay your bills online directly from your online banking account or mobile app!
Be sure to allow five business days to ensure your payment will be made on time.
Be sure to allow five business days to ensure your payment will be made on time.
FAQ's
Online Banking
How do I reset my online banking password?
Go to the home banking login screen and click “forgot your password” to reset your password.
Please note: You must have access to the email used to enrollment. If you do not have access to that email or have been locked out, please contact us so we may reset you.
How do I reset my username?
Your username is your Member Number. If you have forgotten your Member Number, please contact the credit union for assistance.
How do I edit an alert?
In the Alerts section, choose the alert you wish to edit from your list of alerts. Click through the “edit alert” screen to change your alert settings. You can also choose “delete alert” in the bottom-left corner to remove the alert completely.
How often will I receive my alert notifications?
Alerts will be sent very early in the morning. If you have opted to receive text-notifications, your alerts will come from a 10-digit phone number and will always include our email and name at the top of the message.
If you doubt the authenticity of an alert you receive, verify the alert is one you set-up in your online banking.
Why do I need to write down my transfer confirmation number?
Your CU does not have the ability to look up transfer confirmation numbers; however, we can contact our online banking provider on your behalf if you saved the confirmation number.
How do I transfer to another account number within online banking?
If you wish to view another account that you are a joint owner on within the same online banking login, we can manually link your accounts for you. Please send us a secure message with the account number you wish to link within online banking. or contact the credit union.
How do I reset my online banking password?
Go to the home banking login screen and click “forgot your password” to reset your password.
Please note: You must have access to the email used to enrollment. If you do not have access to that email or have been locked out, please contact us so we may reset you.
How do I reset my username?
Your username is your Member Number. If you have forgotten your Member Number, please contact the credit union for assistance.
How do I edit an alert?
In the Alerts section, choose the alert you wish to edit from your list of alerts. Click through the “edit alert” screen to change your alert settings. You can also choose “delete alert” in the bottom-left corner to remove the alert completely.
How often will I receive my alert notifications?
Alerts will be sent very early in the morning. If you have opted to receive text-notifications, your alerts will come from a 10-digit phone number and will always include our email and name at the top of the message.
If you doubt the authenticity of an alert you receive, verify the alert is one you set-up in your online banking.
Why do I need to write down my transfer confirmation number?
Your CU does not have the ability to look up transfer confirmation numbers; however, we can contact our online banking provider on your behalf if you saved the confirmation number.
How do I transfer to another account number within online banking?
If you wish to view another account that you are a joint owner on within the same online banking login, we can manually link your accounts for you. Please send us a secure message with the account number you wish to link within online banking. or contact the credit union.
Having trouble with our online services?
Call us at 412-276-5379 for assistance!
